Skip to main content

Caterpillar launches monitoring services

Published by
World Coal,

Caterpillar has launched a 24/7 equipment operator monitoring service to provide customers the power to manage the primary variable impacting their operations: the human factor. Through in-cab and wearable safety technologies, Caterpillar now can provide customers with visibility to both machine and operator information. Inside Caterpillar’s 24/7 Monitoring Center, analysts correlate data about the health and productivity of operators and equipment to reveal the magnitude of conditions such as fatigue and distraction and their impact on operations.

Caterpillar Safety Services Manager, Tim Crane, said: “Our customers want better visibility to the interaction between operators and machines, and how behaviour impacts safety and productivity. This innovative solution offers our customers the opportunity to mitigate risk and improve productivity.”

The Driver Safety System (DSS™), developed by Seeing Machines, an alliance partner of Caterpillar, includes an in-cab camera and alert system to notify the operator the moment a fatigue or distraction event occurs. Events are tracked by analysts who also capture operator sleep quantity and quality information provided through the wrist-worn Cat® Smartband, an actigraphy solution powered by Fatigue Science. The enhanced visibility to risks extends beyond front-line employees to expose improvement opportunities throughout the organisation, including education and training, shift scheduling, leadership coaching and other cultural elements.

The DSS and Cat Smartband are part of a growing suite of tools that assist customers in improving safety by recognising that some risks are natural, inevitable and fully manageable, if made visible. Combined with Cat machine data available through EMSolutions, Cat MineStar™ System and Cat Vital Information Management System (VIMS™), operator performance data from the DSS and Smartband paints a powerful picture of fatigue and distraction risk and its impact on productivity and profitability. Property damage, increased fuel burn and tyre abuse have all been tied to fatigued or distracted operators.

“Technology alone is not the silver bullet for a safer or more productive operation,” said George Taylor, Vice President of the Caterpillar Customer Services Support Division. “In fact, most technologies fail without proper consideration of the organisational culture and a plan to manage change. Caterpillar’s safety solutions bring management and employees together to achieve excellence, providing customers the greatest opportunity for successful implementation.”

Edited from press release by

Read the article online at:

You might also like


Embed article link: (copy the HTML code below):