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AUMUND Brazil sets up new service centre

World Coal,

AUMUND Brazil has opened a new service centre with integrated warehouse in Ipatinga, in the Brazilian State of Minas Gerais, as a part of the company’s After Sales Service Department. The main goal of the centre is to guarantee the availability and operation of customers’ equipment by preventing failures through well planned and professionally executed maintenance. This includes inspections, conversions and field service activities.

AUMUND Brazil warehouse and new service centre.

The new facility looks to provide a broad range of services to the cement and mining and minerals industries. Built for customers across South America, the centre benefits from the company’s operations on the continent, as 10% of the equipment supplied by AUMUND worldwide is installed in that region. The AUMUND service team of currently 10 qualified and highly experienced specialists includes supervisors, inspectors and technicians for field service activities, such as inspection, erection, start-up, as well as for conversion tasks and spare parts.

AUMUND Brazil warehouse and new service centre.

All inspectors are trained to perform PREMAS® inspections. The PREMAS concept has been developed by AUMUND to provide its customers with efficient preventive maintenance services. It is based on the four pillars of regular inspections, training of operators and maintenance personnel, consulting and extension of guarantee.

Besides keeping spare parts on stock, manufacturing pan conveyors and assembling chains, the new Service Center will service and repair all kinds of components and equipment for the AUMUND Group, including those for SCHADE Lagertechnik GmbH and SAMSON Materials Handling Ltd.

AUMUND Brazil started operations almost 40 years ago in 1975 with an establishment that included a sales office in Rio de Janeiro. In 1993, the company moved to a new location in the city of Jundiai in the State of São Paulo. Since 1997 the sales office has been located in the City of São Paulo itself and a Service and After Sales Department has been set up and developed over the years. 

Adapted from press release by Sam Dodson

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