Martin Engineering has named two new distributors of its complete line of conveyor components and flow aids, including belt cleaners, transfer point solutions, safety products and training, air cannons and field services.
This is part of the company’s ongoing commitment to deliver innovative products and technical support to the region’s bulk handling applications in mining, quarrying, coal handling, cement manufacturing and other heavy industries. Alco Mining & Industrial Supplies and Vandlovu Mining & Industrial Supplies are sister companies that will both serve the Phalaborwa and surrounding areas, providing sales and support for the entire range of Martin Engineering products.
The move will broaden the availability of high-performance bulk material handling technologies in South Africa, helping customers improve the safety and performance of their operations, while minimising lead times.
“This agreement will help us strengthen our presence in South Africa and broaden our customer base in the key commercial regions,” commented Chantelle Gakis, Team Manager in charge of distributors. “Alco and Vandlovu are among the few distributors capable of representing the Martin Engineering brand with the level of technical expertise we require to ensure outstanding product support and service.”
“Our philosophy is to add value to leading-edge products and provide a professional interface between the various dealer principles and the marketplace,” stated JP van der Merwe. “An integral part of our role is to facilitate direct communication between manufacturers and end-users, to promote more effective technology transfer and faster resolution to problems.”
According to Gakis, a shared value system was one of the things that brought the firms together. “Alco and Vandlovu are both respected names throughout the region, recognised for their technical skills, business integrity and customer service. We felt confident that with their ability to facilitate good communication and foster positive customer relationships, they have the skills and the mindset to help us continue developing a strong presence here, earning customer recognition and loyalty. They have the ability to seamlessly integrate Martin Engineering products into customer operations, as well as the technical training to support them.”
Edited from press release by Harleigh Hobbs
Read the article online at: https://www.worldcoal.com/product-news/07092015/martin-engineering-announces-new-distributors-in-africa-2821/